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Privacy Policy

In handling its customers’ private information, Masuda Planning Co. Ltd. (hereinafter, “the Company”) complies with all laws, regulations and other standards, and has established the following Privacy Policy. The Company holds itself accountable for collecting, using, managing and protecting our customers’ valuable information in an appropriate manner.

1.Collection of Private Information
The Company collects customers’ private information when taking reservations for events such as weddings, parties, meetings, exhibitions, meals, and when providing other services. We collect this information by lawful and proper means.
2.Use of Private Information
The Company uses private information collected from our customers for the purposes listed below.
Furthermore, in order to achieve these purposes, we may outsource part of our work to a contractor, and may provide that contractor with customers’ private information required to carry out that work. However, in that event, we manage customers’ private information in an appropriate manner, which includes entering into a contract with the contractor pertaining to the handling of private information.
  1. When processing reservations for events such as weddings, parties, meetings, exhibitions and meals, and in incidental tasks.
  2. When giving information about and providing the Company’s various products, services and events.
  3. When improving the Company’s products and services.
  4. When performing analysis aimed at improving the Company’s products and services.
Provision / Disclosure of Private Information to Third Parties
With the exception of when outsourcing work to contractors, as described in 2. above (“Use of Private Information”), or unless we are legally obligated to do so, we will never provide or disclose private information to a third party without the customer’s consent.
Secure Management of Private Information
We take measures and implement appropriate controls to prevent the leakage, loss, falsification, etc., of customers’ private information.
Disclosure / Correction of Private Information
Once we have confirmed the customers’ identity, we will sincerely respond to any requests for the disclosure, correction, deletion, or suspension of use of a customer’s own private information.
Inquires Regarding Private Information
Private Information Manager, Miyanomori 3 Jo 10 Chome, Chuo-ku, Sapporo-shi, 〒064-0953
Phone Number 011-633-0888

※This privacy policy may be revised in whole or in part.
Any such revisions will be published through updates on the Company’s website, notices posted in the facility, or similar means.